Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. We are committed to transparency regarding data collection and processing practices in accordance with UK data protection regulations. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy. Last updated: January 22, 2026.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our online casino platform. These files contain information that is transferred to your device’s hard drive and enable us to recognise your browser and capture certain information. Cookies serve various purposes including enhancing your gaming experience, maintaining session security, and providing personalised content relevant to your gaming preferences.
Similar technologies include web beacons, pixel tags, and local storage objects that function similarly to cookies in collecting and storing information about your interactions with our gaming services. These technologies are essential for operating a secure and efficient online gambling platform whilst complying with UK regulatory requirements.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality and security | Session/12 months | Login authentication, payment processing, fraud prevention |
| Performance Cookies | Monitor platform performance and user interactions | 1-24 months | Game loading times, error tracking, system optimisation |
| Functional Cookies | Remember preferences and enhance user experience | 3-12 months | Language settings, game preferences, display options |
| Marketing Cookies | Deliver targeted advertisements and track campaign effectiveness | 3-24 months | Promotional content, affiliate tracking, remarketing |
3. How We Use Cookies
Our online casino utilises cookies to provide a secure and personalised gaming environment. Essential cookies enable core functionalities such as user authentication, secure payment processing, and responsible gambling controls. These cookies are critical for maintaining the integrity of your gaming sessions and protecting your financial transactions.
Performance cookies help us monitor and improve our platform’s functionality by collecting data about game performance, loading speeds, and technical issues. This information enables us to optimise our services and ensure smooth gameplay across all devices and gaming categories.
- Maintaining secure user sessions and preventing unauthorised access
- Processing deposits, withdrawals, and bonus transactions
- Implementing responsible gambling measures and self-exclusion tools
- Customising game recommendations based on playing history
- Delivering targeted promotions and bonus offers
4. Third-Party Cookies
We work with various third-party service providers who may place cookies on your device to support our gaming operations. These partners include payment processors, game developers, analytics providers, and marketing platforms. Each third party operates under their own privacy policies and cookie practices.
Payment service providers use cookies to facilitate secure transactions and comply with financial regulations. Game developers may implement cookies to enhance gaming functionality and track performance metrics. Marketing partners utilise cookies for targeted advertising and affiliate programme management.
5. Cookie Consent and Management
Upon your first visit to our platform, you will encounter a cookie consent banner explaining our cookie usage and requesting your consent for non-essential cookies. You can modify your cookie preferences at any time through our cookie management centre, accessible from the footer of our website.
Your consent choices are stored and respected throughout your use of our services. You may withdraw consent for specific cookie categories whilst maintaining access to essential platform functionality required for gaming operations.
6. Browser Cookie Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to control cookie behaviour. However, disabling essential cookies may impact your ability to access certain features of our gaming platform, including account management and payment processing.
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy
7. Data Retention and Storage
Cookie data is retained for varying periods depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser, whilst persistent cookies remain on your device for predetermined periods ranging from days to years.
We regularly review and purge unnecessary cookie data in accordance with UK data protection principles. Cookie information is stored securely using industry-standard encryption and access controls to prevent unauthorised disclosure or misuse.
8. International Data Transfers
Some third-party service providers may process cookie data outside the United Kingdom. When international transfers occur, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UK data protection law.
We maintain oversight of all international data processing activities and require our partners to implement equivalent data protection standards to those mandated within the UK jurisdiction.
9. Your Rights and Choices
Under UK data protection legislation, you possess specific rights regarding cookie data processing. These include the right to access information about cookies placed on your device, request deletion of non-essential cookie data, and object to certain types of processing for marketing purposes.
You may exercise these rights by contacting our data protection team or utilising the automated tools available within your account settings. We will respond to all requests within the statutory timeframes and provide clear explanations of any limitations or exceptions.
10. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. Significant modifications will be communicated through prominent notices on our platform or direct communications to registered users.
For questions about our cookie practices or to exercise your data protection rights, please contact our dedicated privacy team through the support channels available on our platform. We are committed to addressing all enquiries promptly and transparently.